Customer service center is one of the important departments of Lille Xin company. Her main job is to accept the customer's comprehensive business consulting, to provide technical support for customers; accept, coordinate and handle customer complaints, solve the problems of customers, and actively communicate with customers, contact, understand the customer's feelings and needs, timely feedback to the customer information to the relevant management departments and production enterprises and properly handle.

Customer service center under the customer management and technical services department. The customer management department mainly accepts the customer's comprehensive service consultation, the technical service department mainly provides the product for the customer the product pre-sale, the sale, the after sales technical support and the solution. In order to make every customer in xinlilai can be a satisfactory service, and with the company keep good relationship of trust, we emphasize customer service targeted and effective, and the implementation of the accepted responsibility system, namely the customer every phone call, every problem to be in charge of each other so that enhance feelings, enhance mutual understanding. If you have problems and needs of any information about our products, or have any comments and suggestions on our service, you are welcome at any time to communicate with us, we will do our utmost and dedication for your services. Your satisfaction is the purpose of our service, the company and the common development of our customers is our persistent pursuit.

In the future, the customer service center staff will take care of the customer, with service casting brilliant.